Optimizing the Customer's Digital Experience

October 22, 2019 | Atlanta, GA

Across industries, today’s CIOs say that not only do digital-first business efforts lead to increased revenue, but improving customer experiences is one of the top two objectives of their organization’s digital business strategy. But obstacles stand in the way for many efforts to improve the digital customer experience – ranging from complex, legacy infrastructure to lack of skills to company culture. How are CIOs and their organizations finding success prioritizing and creating digital customer experiences? What strategies and tactics are they using to not only implement required technologies, but address skill and culture barriers? And what are some examples of organizations achieving success?

Join us for CDW’s dinner discussion on Digital Experiences: Optimizing the Customer’s Digital Experience – presented by CIO, CSO, Computerworld and Network World – where we’ll bring together experts who are savvy to these questions, challenges and more. You’ll gain an up-to-the-minute understanding of where today’s customer experience strategies and technologies are headed, and why they’re critical to success in today’s increasingly digital business environment.

Register

American Cut

3035 Peachtree Road NE, Suite 140

Atlanta, GA 30305


Tuesday, October 22, 2019

5:30pm - 8:30pm

Agenda

Tuesday, October 22, 2019


5:30pm - 6:30pm Attendee Check-in and Networking
6:30pm - 6:35pm Welcome and Opening Remarks
  • Derek Hulitzky, VP, Content Development and Strategy, IDG
6:35pm - 8:30pm Executive Dinner and Panel Discussion on Digital Experiences: Optimizing the Customer's Digital Experience
  • Moosa Matariyeh, Manager, Integrated Services Engagement, CDW
  • Ed Meskill, IoT Solutions Architect, CDW
  • Julie Tourre, Director, Digital Experience North America Software Solutions, IBM
  • Derek Hulitzky, VP, Content Development and Strategy, IDG
8:30pm Program Concludes

Sponsoring Partners